TERMS & CONDITIONS
Cancellation & Refund Policy
TAFTA courses and workshops proceed based on minimum student enrolment numbers.
Cancellations Within 7 Days or After Commencement
Any cancellation made within 7 days prior to the commencement of a workshop or course, or after the course or workshop has commenced, will result in forfeiture of the full booking fee. Where a payment plan has been agreed to, all remaining payments must still be completed in full.
Cancellations More Than 7 Days Prior
Cancellations made more than 7 days before the commencement date are not eligible for a refund. However, a credit may be issued to the student’s TAFTA account for future use, less a 20% administration fee.
Special Circumstances
Where exceptional circumstances arise preventing attendance, TAFTA may, at its sole discretion, consider issuing a partial refund or account credit. A minimum 20% administration fee will apply to all cancellations.
TAFTA reserves the right to request supporting documentation for any claim relating to exceptional circumstances.
Missed Classes & Non-Attendance
Once a course or workshop has commenced:
all fees must be paid in full by the end date of the agreed upon payment plan unique to the individual; unattended sessions are forfeited; no refunds or credits will be issued for missed sessions unless approved at the sole discretion of TAFTA management.
Outstanding Payments
Failure to pay outstanding fees without reasonable communication or attempted resolution may result in the matter being referred to a debt collection agency. In such cases, the student will be liable for all associated collection, legal, and administrative costs.
Course Changes & Cancellations
TAFTA reserves the right to: vary coaching, teaching, filming hours, schedules, or formats where reasonably necessary; substitute teachers, venues, or course times; cancel or reschedule classes, workshops, or courses.
Where TAFTA cancels a class or workshop, affected students will be offered either: a full refund; or a transfer/credit option where applicable.
Participants Under 18
Participants under the age of 18 must have consent from a parent or legal guardian to participate in TAFTA courses, workshops, productions, or events.
Parents or guardians acknowledge and accept these Terms & Conditions on behalf of the participant.
Code of Conduct
TAFTA is committed to maintaining a professional, respectful, and inclusive learning environment.
Participants Must:
arrive prepared and ready to actively participate in all classes and workshops; learn and present any required scripts or preparation materials professionally; arrive at least 15 minutes prior to scheduled commencement times; notify the relevant teacher or supervisor if running late, leaving early, or unable to attend; conduct themselves professionally and respectfully toward students, staff, teachers, and guests; work collaboratively with others in a professional manner consistent with industry expectations.
Participants Must Not:
engage in harassment, bullying, discrimination, or inappropriate conduct of any kind; discriminate on the basis of sex, gender identity, marital status, pregnancy, race, ethnicity, religion, disability, age, or sexual orientation; attend classes under the influence of alcohol or illegal substances; behave in a disruptive, abusive, unsafe, or disrespectful manner.
Any participant who breaches TAFTA’s Code of Conduct may receive a warning and/or be removed from a course, workshop, or program at TAFTA’s sole discretion without refund.
Students are expected to uphold the professional standards and reputation of TAFTA at all times.
Health & Safety
Participants agree to follow all safety directions provided by TAFTA staff, teachers, and venue representatives.
TAFTA reserves the right to remove any participant whose behaviour is considered unsafe, disruptive, or poses a risk to themselves or others.
Photography, Videography & Social Media Consent
By participating in any course, workshop, event, production, or activity conducted by The Australian Film & Television Academy (“TAFTA”), participants acknowledge and agree that photographs, video recordings, and other media content may be captured during participation.
Participants grant TAFTA permission to use, reproduce, publish, and distribute such content, including their image, likeness, voice, and performance, for promotional, educational, marketing, advertising, website, and social media purposes, including but not limited to Instagram, Facebook, TikTok, YouTube, printed materials, and other digital platforms.
Participants understand that no compensation will be payable for the use of such materials and that TAFTA retains the right to edit, reproduce, or publish content at its discretion.
Any participant who does not wish to be photographed or recorded must notify TAFTA in writing prior to the commencement of the relevant course, workshop, or event.
Limitation of Liability
To the maximum extent permitted by law, TAFTA shall not be liable for any indirect, incidental, loss of opportunity, personal loss, or consequential damages arising from participation in courses, workshops, use of the website, or reliance on any information provided.
Nothing in these Terms & Conditions excludes rights that cannot be excluded under Australian Consumer Law.
By accessing or using the website of The Australian Film & Television Academy (“TAFTA”, “we”, “our”, or “us”), you agree to comply with and be bound by the following Terms & Conditions. These terms apply to all visitors, students, participants, and users of our website and services. TAFTA reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website and/or participation in TAFTA services constitutes acceptance of any revised terms. These Terms & Conditions serve as TAFTA’s general policy and may not apply to certain long-term programs, including but not limited to: Part-Time Programs, Full-Time Programs, Showreel Packages, Venue Hire. For further information regarding specific program policies, please contact us at enquiries@tafta.com.au. These Terms & Conditions are governed by the laws of Victoria, Australia. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Victoria.